Excuse me? When do you actually talk to a PERSON these days. OK, going further, when do you talk to a person who seems to CARE?
VetDepot is the best. They were on the phone to me several times about this medication, making sure they got it right (long story). Because we went back and forth a little about my order (not their fault), I came down to having 1 pill left to give a cat who was on these meds daily. Without asking, here comes the expedited meds: score! It's infrequent to come into contact with a company like this these days, in my opinion. As for the meds, as others have said, this transformed my 15 yr.-old cat from suffering to New Cat. This medication works.