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Shop With Confidence - We Guarantee It!

We Guarantee your satisfaction or your money back!

  Our products are identical to the ones you get at your vet
  You'll pay the lowest price
  Your personal information is safe and secure
  Easy returns if you changed your mind or you ordered the wrong product
  Reimbursement if your pet gets heartworms

Quality Product Guarantee

All products we sell are purchased through the same sources your local veterinarian or pet store use:
  • All products are United States EPA and FDA certified
  • We use the same suppliers for our medications as your local vet
  • We offer the freshest pet meds available
  • We deliver right to your door with free shipping on orders over $79*
Lowest Price Guarantee

VetDepot offers pet medications and pet supplies at everyday low prices, providing savings up to 60% off the retail price, 365 days a year. There are no minimums, no coupons, no memberships and no hidden charges when you choose VetDepot to give the best to your pet! If you find a lower price follow our easy Price Match directions.

Site Safety Guarantee

Shopping with VetDepot is safe. Every credit card purchase is covered by our Safe Shopping Guarantee. We utilize the latest technologies to ensure your information is safe – see Site Security. We will also cover any liability not covered under the Fair Credit Billing Act for any unauthorized purchases made on our site so long as you properly report the fraudulent activity to your bank – currently up to $50.00. VetDepot respects our customers right to privacy and holds the information you provide us in confidence. The VetDepot.com Privacy Policy was developed as part of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our clients and partners.

Return Guarantee

We want you to be satisfied and aren't happy unless you are. We offer only the highest quality products available. If you receive a product that has been damaged during shipping, please contact us immediately so we can arrange to have the product replaced or have a claim filed with the delivery carrier if necessary. We pay for return and replacement shipping for any order errors that are our fault. Claims must be made within 72 hours after you receive an order. You may cancel an order at no cost if it has not yet shipped. If you ordered an item in error or have any other problem, please contact us immediately to determine if your order qualifies for our Return Policy.

Heartworms

If your pet gets Heartworms we will reimburse you for veterinary costs up to $600.00. In order to qualify, your pet must have had a negative heartworm test at the time the prescription was written by your vet and your pet must have had 12 months of continuous use of heartworm medication purchased from VetDepot. If you would like to submit a claim, please send us originals of your veterinarian's bill for heartworm treatment and the negative heartworm test results received when the prescription was written for the heartworm medication purchase. Please also include the current positive test and a signed certificate from your veterinarian that all information is accurate.


          *Excludes heavy and refrigerated items