Affiliate FAQ’s

Frequently Asked Questions

What is the VetDepot.com Affiliate Program and how does it work?

The VetDepot.com Affiliate Program is an online revenue relationship between VetDepot.com and you. You generate revenue through commissions earned on all qualifying sales made on VetDepot.com. When a customer uses your unique code at checkout on VetDepot.com, we track the customer's purchase and pay you a commission on all qualifying products. Our commission rate is based on a tiered structure. Please note, commissions are only paid on sales where no other coupon is used and, by law, we are only able to pay commissions on non-prescription products.

Why choose the VetDepot.com Affiliate Program?

  • VetDepot is a national brand that people know and trust
  • High average order size
  • Leading conversion rates
  • Generous credit return rate extends the period when you earn
  • We provide the highest levels of customer service and support

How do I track orders and know how much I should be paid?

VetDepot has an integrated affiliate platform that does all the tracking for you. Once you've been approved and you have received your unique tracking code or link, you can get up-to-date online reports and track your sales performance. Activity generated with your unique code is updated each day to provide the latest information you need to monitor activity. Your commissions will be paid monthly.

How much does it cost to join the Vet Depot affiliate program?

It's absolutely FREE. There is no application fee or minimum sales requirement.

Who can participate?

Anyone with a website may apply to participate. Whether you have a large shopping or community site, or an individual pet related web page, we welcome you to submit an application for consideration! We maintain quality standards for all affiliates and currently offer several programs depending on your business.

Will I earn a commission on purchases made with my own code?

Yes! When your unique affiliate code is entered in the coupon code box at checkout, you'll receive commissions on all qualified purchases.

How do I get started?

It's easy! Once you've been accepted into our affiliate program, we'll send you an email with your unique code and instructions for logging in to your affiliate account. You can start sharing your unique code with prospective customers immediately!

I forgot my user name and password! What do I do?

Just email us at affiliates@vetdepot.com and we will be happy to assist you with any issues or questions you may have.

If I, or my customers, use a coupon or another affiliate code for purchases made through my link, will I still receive credit?

Our system only allows one credit per order, if a customer uses a coupon or other discount code and your affiliate code, they will receive the discount but you will not receive credit for that sale.

If a customer enters more than one affiliate code, will I still receive credit?

The first time a customer uses an affiliate code, that code becomes associated with that customer’s record in our system; however, if the customer subsequently uses another affiliate link or enters another unique affiliate code when they are checking out, that affiliate will receive credit for any qualifying purchases in that order.

How long does it take for activity to show in my account area?

Activity will show in your account reports within 24 hours. Note that orders may receive adjustments based on what is shipped and/or returned by the customer. If an order is canceled or returned, your credit would be reversed automatically. Also, if the customer adds to an order before it is shipped, your credit would be increased accordingly.

Questions or comments?

We are here to help! Email us at: affiliates@vetdepot.com

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