VetDepot offers a 100% Satisfaction Guarantee on all over the counter medications. Our 30-Day Guarantee allows you take the time to make sure this is right for your pet!
If you are not completely satisfied with your purchase from VetDepot (with the exception of prescription drugs and vaccines), we will gladly accept your return for an exchange or a refund. Return your unused, unopened items in their original box and/or packaging in new condition within 30 days for a replacement or refund. Please contact our Customer Service at 1-800-710-9770 or firstname.lastname@example.org for further assistance.
PRESCRIPTION DRUGS ARE NOT RETURNABLE. VetDepot will not accept returns for refund or exchange on ANY prescription medication. State and Federal regulations prohibit us from accepting any prescription drugs returns, except when these drugs are subject to a recall.